Shipping policy
Kyros Goods Shipping & Delivery Policy
At Kyros Goods, we are committed to ensuring your luxury acquisitions arrive in pristine condition and with the highest level of security.
1. Handling & Processing
- Quality Preparation: Each order undergoes a rigorous quality check and is set in protective packaging.
- Processing Time: Standard orders are processed within 2-4 business days. Orders placed after [Time, e.g., 4 PM ET] or during weekends/holidays will begin processing the following business day.
2. Shipping Methods & Rates
All shipments include comprehensive tracking.
- Complimentary Concierge Shipping: Free ground/standard shipping for all domestic orders or orders over $375
- Crafted to Order: Each Kyros piece is prepared and quality-checked before shipment. Orders typically ship within 7–14 business days, depending on availability and destination. We believe exceptional goods are worth the wait.
- Faster Shipping/Priority Processing: Select items may be eligible for priority processing at checkout. Availability and delivery times vary by product.
(Delivery times vary by location. Tracking information will be provided once your order ships.)
3. Security & Delivery Requirements
- Signature Confirmation: For your protection, some Kyros Goods deliveries require an adult signature upon arrival. We cannot waive this requirement for high-value items.
- Restricted Addresses: Due to security protocols and carrier limitations, we do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding services.
4. International Shipping
We provide worldwide delivery via premium carriers such as DHL or FedEx.
- Duties & Taxes: International orders are shipped DDP (Delivered Duty Paid) For DDP orders, all applicable customs duties and taxes are calculated and collected at checkout to ensure seamless delivery.
- Customs Compliance: All international shipments include formal customs declarations and necessary documentation (e.g., CITES for exotic leathers).
- Regional Updates (2026): Please note that shipments from certain regions (e.g., China or Hong Kong) are now subject to updated formal customs entry procedures regardless of value.
5. Order Tracking & Support
- Real-Time Tracking: Once your order is dispatched, you will receive a confirmation email with a direct link to track your package.
- Concierge Support: Should you experience any delays or have questions regarding your delivery, please contact our Concierge Team at info@kyrosgoods.com
6. Delivery Issues
- Missing or Damaged Items: In the rare event of a delivery issue, please contact us within 48 hours of the scheduled delivery date. We will initiate an immediate investigation with the carrier and provide a resolution